ReadyAssist, a vehicle lifecycle management startup, has partnered with Lectrix EV, an E2W manufacturer under the SAR Group, to provide emergency roadside assistance support to Lectrix EV 2-wheeler customers.
ReadyAssist's proprietary technology platform facilitates a real-time interface on their app, streamlining the process of requesting assistance. With this service, Lectrix vehicle owners can avail technician service with a phone call.
Vimal Singh, Founder and CEO of ReadyAssist, stated, "By partnering with ReadyAssist as their all-encompassing Roadside Assistance (RSA) provider to extend support to all its customers on the road, Lectrix underscores its unwavering dedication to a customer-first approach and acknowledges the significance of offering nationwide assistance.
Additionally, as part of this partnership, ReadyAssist will also offer exclusive annual maintenance services to Lectrix's B2B customers. This programme is tailor-made to meet the specific needs of Lectrix's electric vehicle fleet and boost overall business efficiency.
Vijaya Kumar, MD & CEO of Lectrix EV, added, "This collaboration is a testament to our unwavering dedication to our customers' security and peace of mind. Regardless of the time or situation, help is merely a phone call away."