Honda Cars India Announces Initiative Amidst Coronavirus Outbreak

Honda Cars India has announced several initiatives for its customers and dealer partners to provide the necessary assistance in such troubled times.

For customers 

If any service schedule falls during the lockdown period, it will be honored for 30 days after the lockdown is lifted without impacting their warranty.

Warranty/ Extended Warranty/ Anytime Warranty expiring during this period shall also be supported suitably.

Car care tips are being communicated through mailers and Honda Connect platforms to keep the cars in perfect condition as they have been parked for a long duration.

For Dealers and Suppliers

In order to tide over the cash flow issues for dealers that has emerged due to the nationwide lockdown, HCIL has ensured that all pending payments of dealers were cleared with March. Additionally, support in the form of releasing advance payments to help them with cash flow. The company has also given support on the interest cost of fresh stock available at the dealer before lockdown. HCIL is continuously monitoring the situation with close communication with dealers to ensure that its dealer channel remains healthy.

HCIL is also ensuring that payments of the company’s suppliers are being done on time.

Sharing his thoughts on the company’s initiatives, Rajesh Goel, SVP & Director, Sales, and Marketing, Honda Cars India Ltd. said, “In these trying times, it’s our responsibility to take specific measures to mitigate stress of our customers. Service and Warranty are two of the most important factors that concern customers and we are addressing all of them during the lockdown period. Our dealers are the company’s interface with the customers and it is important that they stay healthy and viable financially.  We understand that due to the lockdown and no business activity, they will face cash flow concerns and measures are being taken to address these issues.”