Jeep India Introduces A Premium Customer Experience & Ownership Program

Jeep India has introduced Jeep Wave Exclusive, a premium customer experience program that ensures a hassle-free and enhanced ownership experience by offering a range of services. The new program comes with the introduction of the new BS6 phase II compliant range and promises to offer a unique and premium experience beyond the showroom and through the customers’ ownership journey.

The company says that Jeep Wave Exclusive Program is available to the entire Jeep line-up, and is filled with exclusive benefits to deliver Jeep owners the utmost care and dedicated 24/7 support. The premium customer care program entails 3 years of Jeep Comprehensive Warranty, Jeep Express Service packages starting in 90 mins, Jeep Courtesy Edge & Segment First Customer Contact Programs – Jeep Genius and Jeep Adventure Concierge to help customers gain unparalleled ownership experience.

Commenting on the launch of this premium service program, Nipun J Mahajan, Head of Jeep Brand India, said, “Jeep Wave Exclusive is our commitment to an excellent and enhanced ownership experience for our Jeep customers. With the high-quality aggregates and uncompromised build, the Jeep Wave Exclusive offerings will provide our customers with the peace of mind they expect from the brand.”

Listed below are the details of the Jeep Wave Exclusive initiative:

♦ 3 years Jeep Comprehensive Warranty that provides hassle-free customer experience covering all the parts with exclusions limited to consumables and wear & tear.

♦ Jeep Express Service starting at 90 minutes offered for swift action on customer support. The same also assures quality service with time-saving benefits. As an added convenience, customers can also avail pick-up and drop-off services.

♦ Jeep Courtesy Edge offers a loaner Jeep SUV / mobility solution if mechanical repairs take longer than 96 hours.

♦ Jeep Genius Segment first exclusive online service for customers to explore full potential of their Jeep, Brand Capability & Product Features.

♦ Jeep Adventure Concierge Segment first exclusive offering for Jeep customers for their curated offroad Adventures

♦ Jeep Wave Exclusive program will apply to all existing purchased or leased Jeep Brand vehicles except for the Jeep Comprehensive Warranty which will be available for vehicles purchased from 1st April 2023 onwards.