Renault India Extends Supports To Customers & Dealership Network

Renault India has announced a series of measures to counter the effects of the ongoing COVID-19 pandemic. These steps are aimed at mitigating the challenges faced by customers in current times. 

As many customers are unable to avail offers and warranty on their vehicles, Renault has announced a relaxation on Warranty (including the Extended Warranty policies) and Periodic Service schedules for its customers during this lockdown period. Renault India’s 24X7 roadside assistance continues to ensure support for its customers in case of an emergency. Renault has also sent vehicle maintenance tips to its customers to help them keep their cars in running condition even during the lockdown.

Renault has also launched an online booking campaign, ‘Book Online Pay Later’, which lets the customer book a Renault vehicle online, whether on the Renault India website or on the My Renault App, without paying any immediate booking amount. This action is further substantiated by the use of digital modes of communication with the prospects, providing them all the information at home, said the company.

The company has announced incentives and relaxation on targets to ease the effects of the lockdown. Renault has also set up a task force to facilitate financial transactions with the dealership networks and has extended support to dealers in terms of inventory holding costs. Renault has, additionally, started a special program on skill development and online training of network sales teams., it added.