Swedish luxury car company, Volvo Car, under the leadership of Managing Director Jyoti Malhotra, has undergone a strategic talent initiative with realignment of its Management Team and critical roles in the organisation's structure over the past few months. This restructuring leverages the collective strength of the organisation’s leadership competence and provides the required momentum towards its growth ambition of becoming fully electric by 2030 and a leader in the direct-to-consumer online sales.
“The Management Team restructure underscores Volvo Car India's commitment to accelerating full electrification while maintaining excellence. It reflects our proactive stance in adapting to the evolving automotive landscape, ensuring innovation and connecting with the emerging younger customer base in the luxury e-mobility segment.” said, Jyoti Malhotra, Managing Director of Volvo Car India.
The key changes in the Management Team are as below:-
Kalpit Shishodia, who previously led the Customer Service function since 2017, has been promoted to the role of Director Commercial Operations, overseeing all revenue generating functions under sales & service to ensure profitable growth, including sales of new & used cars, parts, accessories & related value chain as well as the required tech support for all products.
Prashant Khanna, who has been with the organisation since 2018, has been elevated to the role of Director Business Transformation & Retail Development. In his new role, Prashant is responsible for leading the transformation of their retailers from the traditional business model to being profitable partners in their journey of becoming a fully-electric car company, at the same time minimising the company's carbon footprint through the green-dealer initiative. Prashant also leads the implementation of all digital platforms required to support online-direct-to-consumer sales and the consumer relationship centre.
Jyotsana Singh Kaushik recently joined the organisation as Director of Marketing & PR, with a focus on driving strategic marketing initiatives to further strengthen Volvo Car India’s position as the preferred brand in sustainable e-luxury automobile domain. In her role, she is also responsible for driving CRM through customised luxury experiences as part of Volvo Car India’s Tre-Kronor customer loyalty program.
Priyanka Khatri has been recently appointed as the Head of Legal & Compliance. She brings on board the required legal expertise to support the organisational transformation and commitment to ethical business practices. In her role, Priyanka is also responsible for ensuring the organisation’s governance & ways of working continue to be aligned with the local laws of the land.
Nitin Agarwal, serving as the Chief Financial Officer, has been with the organisation since 2016. He plays a key role in the transformation journey by securing & strengthening the financial position of the organisation including the industrial footprint and capitalising on potential growth opportunities within the industry.
Aarti Mansukhani, Director- People Experience, has been with the organisation since 2019. In her role, Aarti is responsible for driving key people initiatives focusing on enhancing engagement, securing the required transformation competence and future-proofing the organisation with the right talent mix of “build vs buy”. She also plays a key role in supporting the business through effective change management & communication platforms.
“The strengthening of Volvo Car India’s leadership team and bringing together diverse talent showcases the company’s commitment towards providing trans functional excellence in customer experience at all levels and leveraging the team’s understanding of a new category of young and evolved customers who are keen to go in for luxury e-mobility. All our leadership team members at Volvo Car India drive Volvo EVs so as to gain firsthand experience of our customer aspirations when they opt for our EVs” said Aarti Mansukhani.
Volvo Car India is dedicated to achieving 50 per cent of its sales through electric vehicles by 2025, with the ultimate goal of transitioning into a fully electric company by 2030.