BharatBenz Extends warranty & Scheduled Service Period By Two Months
Daimler India Commercial Vehicles (DICV) has announced a two-month extension for warranties and extended warranty repairs. BharatBenz vehicles with Warranty / Extended Warranty contracts ending between 15th March 2020 and 15th May 2020, or having their next service schedule during this period, now have an extra two months leeway. This will also be of great benefit to customers with vehicles lying idle during the lockdown.
Satyakam Arya, Managing Director and CEO, Daimler India Commercial Vehicles: “Even during the lockdown, some of our BharatBenz customers are transporting essential commodities in order to support the community. To support them in turn, we decided to extend both service and warranty repairs by two months.”
In an additional move to support BharatBenz customers, DICV tied up with Hindustan Petroleum Corporation Limited (HPCL) to support stranded drivers. Drivers who are on the road away from home can dial the 24*7, toll-free number (1800-120-380380) and request basic support. BharatBenz collects information on the driver’s requirements, which include secured parking, water, fuel, bathing, and shelter. This information is then passed on to the nearest HPCL team, who contacts the driver and offers the required support.
