BMW India Online Contactless Booking Goes Live

BMW India has enabled the BMW Contactless Experience for customers to explore and buy new and pre-owned BMW cars, book vehicle service, and make payments securely online.

It is designed to seamlessly take customers through a fascinating range of BMW products and services virtually. Customers can now personalise their preferred BMW and have their queries on product, service packages and finance options addressed in real-time by interacting with a dealer representative online. Customers can simply use either their smartphone, tablet or personal computer to interact with the sales consultant virtually and get a 360° view of vehicle exterior, interior and discuss other features. Vehicle brochures, specification details and other documents are shared online avoiding any physical contact, said the company.

Arlindo Teixeira, Acting President, BMW Group India said, “The BMW Contactless Experience will play a crucial role in offering seamless sales and aftersales services to our existing and new customers. We will bring JOY to our customers no matter where they are.”

Existing BMW customers can book a service instantly using BMW Contactless Experience. Once logged into their account, customers can choose a convenient date and time, type of service required and confirm vehicle pick up and drop details.

The deliveries and servicing of all customer vehicles will be done adhering to all local government directives post the lockdown period.