Renault Opens Select Dealerships; Introduces Offers For Customers

Renault has opened its office and select dealerships and service centers and has introduced several safety and hygiene measures as it prepares to welcome back customers across all its touchpoints. Renault has opened more than 194 showrooms and workshops in line with the new safety protocols and the remaining touchpoints will be opened in a phased-wise manner based on permissions from the local authorities, informed the company.

Renault dealerships have ensured special care to sanitize their facilities and test drive cars. There are multiple training programs, protocols and processes in place to monitor the execution of Renault’s customer-first initiatives and efforts, as a part of their ‘Welcome Back’ initiative, it added.

There has also been a gradual recommencement of business operations across India Alliance entities in accordance with regulations of government and local authorities. Phased-wise operations have commenced at Renault Nissan Automotive India Private Ltd. (RNAIPL), Renault Nissan Technology and Business Centre India Private Ltd. (RNTBCI), Renault Finance and the Renault corporate office in Chennai. Renault has also started dispatches of cars from the plant to North India and Tamil Nadu. Export of critical ‘Make in India’ parts has begun from the facilities in Chennai and Pune to select global markets.

“Globally, Renault is gradually resuming business operations, country by country. In India, we have started the business operations in a phased manner. We have a long-term commitment here and India plays an important role in the strategic operations of Groupe Renault. Customer safety and satisfaction is our main objective and is one of the driving forces behind everything we do. As the lockdown is gradually being lifted and business is slowly resuming, our primary focus is on ensuring that we safeguard our customers, by introducing rigorous safety and hygiene practices across all touchpoints. At the same time, the health, safety and well-being of all Renault employees, dealers and other stakeholders, their families and the community at large is of utmost importance, and we have taken necessary actions on all these fronts as well,” said Venkatram Mamillapalle, Country CEO & Managing Director, Renault India Operations.

Renault has rolled out a ‘Buy Now Pay Later’ scheme where customers can buy any Renault car in May and start paying their EMI after 3 months of purchase. The offer can be availed either at the dealership, on the Renault India website or the My Renault App. 

There are also offers across the product range including cash offers, exchange benefits and finance at a special rate of 8.99%. These are complemented by additional loyalty offers for its existing customers. Renault India has also rolled out additional benefits for Doctors and Police personnel, under its ‘Care for Caregivers’ program, as a gesture to thank the efforts of the professionals engaged in fighting the COVID-19 battle in India.