BW Auto World 40 Under 40 Winner: Akash Chaturvedi - Innovation In Luxury Used Cars
Akash Chaturvedi, the CEO of Boys and Machines, is a visionary entrepreneur dedicated to revolutionising the luxury used car industry in India. His commitment to customer satisfaction and business ethics sets him apart in the competitive market landscape.
Under his leadership, Boys and Machines have successfully onboarded customers from tier-2 and tier-3 cities, demonstrating a remarkable 85 per cent customer retention rate and achieving 100 per cent customer satisfaction. Chaturvedi ensures that every customer receives personalised attention, making them feel at home even before any business transaction takes place. He goes the extra mile by providing after-sales assistance nationwide and actively seeking individual feedback to continuously improve the customer experience.
Chaturvedi’s employee motivation sessions, held weekly, instil a culture of accountability and goal achievement within his team. His strategic use of social media garners maximum attention for the company's new stock additions, further enhancing its market presence.
Beyond business, Chaturvedi is deeply committed to corporate social responsibility, exemplified by Boys and Machines' initiatives to provide food and shelter to pets in the local community. Driven by a passion for growth and a relentless work ethic, Chaturvedi stays abreast of industry developments and news, ensuring that Boys and Machines remain at the forefront of innovation. His exemplary leadership and commitment to excellence serve as an inspiration to young entrepreneurs, demonstrating the potential for significant growth and impact in the Indian market.
