2020 started Crayon Motors, an electric two-wheeler manufacturer has introduced countrywide road assistance for the entire Crayon Electric Vehicles (EVs) lineup. Currently, the company has five low-speed electric two-wheelers in its portfolio, named – Zeez, Envy, Snow, Snow+, and Zumba, with a high-speed electric two-wheeler in the pipeline.
With Roadside Assistance, Crayon Motors’ electric vehicle owners will now get 24/7 help. The company will provide phone breakdown support, spare key arrangements, towing in the event of a breakdown, tyre changes, message relay to friends and family, and ambulance assistance. To provide the same, the company has partnered with Global Assure, a provider of health, wellness, and travel service.
Mayank Jain, Co-Founder and Director of Crayon Motors, commented on the company's plans, saying, "We are thrilled to partner with Global Assure and extend the roadside support services. As we aim to expand to other regions, we wish to address the various difficulties that must be solved for a successful & seamless EV adoption. ”
In case of these situations, customers need to contact the toll-free number to avail the service. Crayon Motors is providing this service to all vehicles dispatched from their plant after 10 March only. Other Crayon customers have an option to purchase this RSA service from their Crayon dealer by paying a nominal cost.
“Global Assure has a wide range of network, alarm centre and toll-free number to cater to their customer on pan India basis to provide seamless service.” said, Rohit Gupta, Head-Strategic Alliances at Global Assure.