JCB India Limited, and its dealer - GK JCB has inaugurated a dealer facility at Raipur. The state-of-the-art dealership facility has been built to provide an unmatched experience to JCB customers and will offer JCB India’s full product portfolio.
Spread across 25,000 sq.ft, GK JCB employs over 200 people which include teams from Sales, Service, and Parts. It is equipped with a 4-bay integrated workshop, special hydraulic and pneumatic tools, a welding bay, and a service training facility.
Subir Kumar Chowdhury, MD & CEO of JCB India said, “Chhattisgarh is an important market for us and with this new facility at Raipur, we look forward to consolidating our position in the state. GK JCB has invested significantly in creating a new dealership facility at Raipur through which we are fully committed towards the Sales, Service and Parts requirements for our customers”
The infrastructure of the dealership has been made as per the JCB corporate identity guidelines and is equipped with JCB standardized systems and processes. The dealership also has a state-of-the-art fully operational command center for “Livelink”, an advanced telematics technology introduced by JCB which enables customers in efficient fleet management.
JCB Livelink strives to deliver constructive, real-time information to increase site efficiency and improve productivity. It gives information on Service, Operations and Security of JCB machines through which JCB has radically changed and improved the customer experience of its machines.